-
All sales are final. There are no refunds possible.
- Exchanges
are at the discretion of management.
- Items must be exchanged within 30 days of receipt.
- Exchanged
items may be subject to a 20% restocking fee.
- All Exchanged
Apparel must not be worn or washed; all items must be in NEW condition.
- All
returned items must accompany their original packing slip and/or order
receipt.
- Please keep in mind that returns and exchanges are at
the sole discretion of management.
We will honor an exchange for the same item or any item that we carry
that is of equal or lessor value ONLY, provided that stock is available.
Unfortunately, we
cannot exchange an item for one
that is more expensive by simply charging your card again for the
difference. We are only authorized to charge your credit card for your
original order total that was approved. Additionally note that once an
order is charged to your credit card your credit card information is
erased from our records to protect you.
In order to insure a smooth transaction, please fill out this form and
comply with all packing instructions.
- Customers needing to request a return may do so by going to
“your account”. Please select the Order History menu and click the
“details” button on the order needing a return. Each item purchased will
have a corresponding check box. You may select the items needing to be
returned and click the "return items" button. Upon clicking the “return
items” button, the return form will appear. Please fill out the form and
use the comments field to indicate what you are exchanging your item
for. Also use the comments field to indicate that you have received a
damaged item or if you were sent the wrong item and/or size. Click the
“submit” button. You will receive an email with instructions on how to
return your item(s) after we have reviewed and approved your request.
* A return label will be sent to you via email if you have
received an item that is damaged or if you were sent the wrong item
and/or size.